Refund policy

Right of withdrawal for consumers
(A consumer is any natural person who concludes a legal transaction for purposes that cannot be attributed predominantly to their commercial or self-employed professional activity.)

Instructions on withdrawal

Right of withdrawal< br>You have the right to cancel this contract within 14 days without giving reasons.
The cancellation period is 14 days from the day on which you or a third party named by you who is not is the carrier who has taken possession of the goods, provided that you have ordered one or more goods as part of a single order and they will be delivered in a single order;

- on which you or one of you named third party, other than the carrier, has taken possession of the last goods, if you have ordered several goods as part of a single order and they are delivered separately;

- to which you or one of Him en named third party, who is not the carrier, have taken possession of the last partial shipment or the last piece, if you have ordered goods that are delivered in several partial shipments or pieces;

Your right of withdrawal exercise, you must inform us (Sonia Cintron Felipe, Rudolf-Selzer-Str. 12b, 61267 Neu-Anspach, telephone number: 015752812055, e-mail address: by means of a clear statement (e.g. a letter sent by post, fax or e-mail) about your decision to accept this contract revoke inform You can use the attached sample revocation form for this, but it is not mandatory.

To meet the revocation period, it is sufficient for you to send the communication regarding your exercise of the right of revocation before the revocation period has expired.

Consequences of withdrawal

If you withdraw from this contract, we will owe you all payments that we have received from you, including delivery costs (with the exception of the additional costs resulting from the fact that you choose another type of delivery as the cheapest standard delivery offered by us) immediately and at the latest within 14 days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged for this repayment.

We can refuse the repayment until we have received the goods back or until you have provided proof that you have sent back the goods, depending on which of the earlier time is.

You have to send back the goods or hand them over to us immediately and in any case at the latest within 14 days from the day on which you inform us about the cancellation of this contract. The deadline is met if you send the goods back before the period of 14 days has expired.

You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods , if this loss of value is due to the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exclusion orReasons for expiry

The right of withdrawal does not apply to contracts

- for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to personal needs of the consumer;
- for the delivery of goods that can spoil quickly or whose use-by date would soon be exceeded;
- for the delivery of alcoholic beverages, the price of which was agreed when the contract was concluded, but which are delivered no earlier than 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;
- for the delivery of newspapers, magazines or magazines with the exception of subscription contracts

The right of withdrawal expires prematurely for contracts

- for the delivery of sealed goods which cannot be returned for reasons of health protection or hygiene g are suitable if their seal has been removed after delivery;
- for the supply of goods if, due to their nature, they have been inseparably mixed with other goods after delivery;
- for the supply of sound or video recordings or computer software in a sealed pack if the seal has been removed after delivery.

Model cancellation form

(If you wish to cancel the contract, please fill out this form and send it back.)

- To Sonia Cintron Felipe, Rudolf-Selzer-Str. 12b, 61267 Neu-Anspach, e-mail address: :

- I/we (*) hereby revoke the contract concluded by me/us (*) regarding the purchase of the following goods (*)/
the provision of the following service (*)

- Ordered on (*)/ received on (*)

- Name of consumer(s)(s )
- Address of consumer(s)
- Signature of consumer(s) (only if notification is made on paper)
- Date

(*) Delete where not applicable..